Abstract

The purpose of this paper is to propose a Lean Six Sigma (LSS) course curriculum for healthcare administration and management majors. It identifies the relevant opportunities and challenges for the application of LSS within the healthcare industry. The paper also discusses the cultural changes necessary to provide an appropriate climate for its long-term success. This work contains a comprehensive description of the body of knowledge in LSS, which were successful in applied engineering. Additionally, the paper describes how LSS may be applied in the hospital setting to improve processes in patient-care services. Upon successful completion of the course, the healthcare administration managers would not only acquire comprehensive understanding by learning theory and but also completion of term projects by applying it to case studies. While obstacles to LSS implementation exist, the process improvements and resulting cultural changes are worthwhile and noteworthy. The paper serves as a guide for how LSS methodology can be utilized in the healthcare-education setting. It may not touch all the aspects of LSS. Other researchers and practitioners may use the paper as a practical orientation to LSS in the university setting.

Description

This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0) http://creativecommons.org/licenses/by/4.0/.

Publisher

Journal of Technology Studies, the only and highly sought refereed publication of Epsilon Pi Tau (EPT), the International Honor Society for Professions in Technology

Date of publication

Fall 9-13-2023

Language

english

Persistent identifier

http://hdl.handle.net/10950/4300

Document Type

Article

Publisher Citation

Ali, M. (2023). Lean Six Sigma Body of Knowledge for Healthcare Industry Administrators: Implementation of Lessons Learned in Applied Engineering. Journal of Technology Studies, 48(1), 18–32. DOI: https://doi.org/10.21061/jts.410

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