Examining the Impact of Veteran-Centric Support on Retention and Completion Rates of Students Using Post-9/11 GI Bill

Higher education institutions are aware that veterans encounter many challenges during their transition from military to civilian life (Richman, 2017). Not all veteran students may be taking full advantage of all available resources due to lack of awareness or hesitation to ask for assistance since the military terminology, processes and procedures are very different from the civilian ways. This study will aim to examine the relationship between veteran-centric support services and challenges faced by veteran students, retention, and completion rates at four-year public institutions. Participants will be selected from a purposeful sample of veteran students using post-9/11 GI Bill.