Nurse managers play a crucial role in the healthcare system as they ensure that quality care is maintained and provide the necessary support for the nursing staff to perform their responsibilities well, amongst other duties. Nurses want patients to receive quality, cost-effective care, and these patients want the same. If nurses are happy with their jobs, they provide quality patient care, improving overall patient outcomes. Also, job dissatisfaction predicts how individuals perform at work and whether they intend to leave their position or not.
The current standard of practice does not specify what leadership styles nurse managers or leaders should employ. However, the literature states that relational leadership styles yield more favorable nurse workforce and work environment outcomes than task-oriented leadership styles. As for the preference of acute care nurses, they want to have supportive and strong managers and want to be satisfied with their work environment and culture. Thus, the goal of this project is to determine if transformational leadership significantly promotes job satisfaction and retention among acute care nurses compared to transactional leadership.
Stakeholders involved in this project include but are not limited to acute care nurses, such as new nurses and the entire nursing staff, nurse managers and other leaders, patients, and other non-nursing healthcare professionals. Moreover, the project can be done using questionnaires, which can be done remotely without limiting location to one specific hospital or unit. The questionnaire will include a demographic portion, a multi-factor leadership questionnaire, a job satisfaction scale, and a questionnaire to measure retention. This project is feasible and relevant. If transformational leadership leads to better outcomes, nurse managers should practice or adapt their leadership style to promote it, as the body of evidence suggests.
Date of publication
MSN Capstone Project
Masters of Nursing in Administration
Swarup, Khatrina, "Benchmark Study on the Impact of Nurse Managers’ Leadership Style on Job Satisfaction and Retention of Nurses" (2021). MSN Capstone Projects. Paper 157.