Patients who do not speak English as their primary language suffer from worse patient outcomes than patients who do speak English as their primary language. Utilizing a professional interpreter for all patient encounters has been proven to improve healthcare disparities among this patient population. A surgical oncology unit has the opportunity to improve utilization of readily available interpreters when interacting with this patient population. Increasing implementation of interpreter use will hopefully lead to many improved patient outcomes.
Date of publication
MSN Capstone Project (Local Access)
Gray, Miranda L., "Making the Change in Communication Benchmark Study" (2021). MSN Capstone Projects. Paper 106.