The systematic review examined the phenomenon of trust during public health emergency events. The literature reviewed was field studies done with people directly affected or likely to be affected by such events and included quantitative, qualitative, mixed-method, and case study primary studies in English (N = 38) as well as Arabic, Chinese, French, Russian, and Spanish (all non-English N = 30). Studies were mostly from high-and middle-income countries, and the event most covered was infectious disease. Findings from individual studies were first synthesized within methods and evaluated for certainty/confidence, and then synthesized across methods. The final set of 11 findings synthesized across methods identified a set of activities for enhancing trust and showed that it is a multi-faceted and dynamic concept.
© Society for Disaster Medicine and Public Health, Inc. 2021. This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http:// creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Cambridge University Press
Date of publication
Sopory, Pradeep; Novak, Julie; Day, Ashleigh M.; Eckert, Stine; Wilkins, Lee; Padgett, Donyale R.; Noyes, Jane P.; Allen, Tomas; Alexander, Nyka; Vanderford, Marsha L.; and Gamhewage, Gaya M., "Trust and Public Health Emergency Events: A Mixed-Methods Systematic Review" (2021). Communication Faculty Publications and Presentations. Paper 1.